Insurance Investigator, Additional Cost Reimbursement and Care Allowance in Karlstad

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Every year, the Swedish Social Insurance Agency makes 21 million decisions that impact people's lives and society as a whole. We distribute approximately 260 billion kronor annually. It is taxpayers' money we are responsible for. It is a great responsibility. That's why we carefully examine each case, follow laws and regulations, provide information and guidance, care, and show compassion. This is a job for someone who wants to take responsibility. You will become part of a team working together toward common goals. Here, your ability to work toward objectives and results, and to drive your own work forward at a fast pace, is valued. Efficient investigations and professional customer contact As an insurance investigator, you are a state employee with the task of conducting investigations to ensure that the right person receives the right compensation at the right time. When working with care allowances, you are in contact with parents who have children requiring special care due to illness or functional impairment. In your work with additional cost reimbursement, you are in contact with individuals who may need help covering additional costs for daily living due to functional impairment. In your work, you make assessments through qualified investigations and analysis of documentation, particularly medical reports. You then present proposals for decisions that are made by designated decision-makers. Contact with individuals occurs via telephone and in writing. You gather information and collaborate with healthcare services and municipalities, among others. As an insurance investigator, you handle confidential information, which places higher demands on proper handling. Therefore, it is important that you have a strong security awareness. This is a job for someone who wants to take responsibility. We are looking for you who have a university degree or experience and qualifications that can be assessed as equivalent are trustworthy and inspiring confidence, even in difficult situations collaborate effectively with others to achieve common goals take initiative and take responsibility for achieving good results work systematically and carefully can understand and analyze complex issues have good communication skills, both verbal and written have good ability to use the computer as a work tool. It is advantageous if you have worked with investigations and made decisions affecting individuals have experience working toward set goals with good results have experience with efficient investigative work with good quality and service have experience documenting during ongoing phone calls have good knowledge of how to professionally meet people in different life situations. We place great emphasis on your personal qualities. Other Information Several positions, permanent, full-time, with start date by agreement. Trial employment may be applicable. Certain positions with us involve participation in security-sensitive activities. To be employed in such a position, an approved security clearance according to the Security Protection Act (2018:585) is required. In accordance with the Swedish Social Insurance Agency's security guidelines, background checks are conducted in this recruitment. Remote work opportunities are available if the work permits. Occupational psychology tests may be used as part of the selection process in this recruitment. Work locations: Karlstad and Örebro. A recruitment seminar will be held on August 11 from 4:30 PM to 5:30 PM and on August 12 from 12:00 PM to 1:00 PM for candidates who advance in the recruitment process. Want to know more about the Swedish Social Insurance Agency as an employer? Visit https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss Contact Persons Manager: Jenny Johansson, 010-113 40 16 (for questions about the position). HR Specialist: Lisa Berglin, [email protected], 010-113 45 08 (for questions about the recruitment process). ST: Malin Asplund, 010-116 10 43, Saco-S: Week 28 Disa Thorsvad, 010-112 52 46, Weeks 29-32 Mikael Ryberg, 010-119 77 69, Seko: Eliza Grundström, 010-115 34 02 and Johanna Grundström 010-115 30 44. Application Welcome to submit your application by August 2, 2026. When you apply, please attach your CV. We do not use personal letters in our recruitment processes; instead, you will answer a number of selection questions relevant to the position. Upload your diplomas, grades, and certificates with your application. If you have protected personal information or do not have access to Bank ID, contact the HR specialist named in this announcement, and we will help you submit your application. In everything we do, we shall act on the basis of the principle of equal worth of all people, legal security, and with good service.Every year, the Swedish Social Insurance Agency makes 21 million decisions that impact people's lives and society as a whole. We distribute approximately 260 billion kronor annually. It is taxpayers' money we are responsible for. It is a great responsibility. That's why we carefully examine each case, follow laws and regulations, provide information and guidance, care, and show compassion. This is a job for someone who wants to take responsibility. You will become part of a team working together toward common goals. Here, your ability to work toward objectives and results, and to drive your…

Přehled

Typ

job

Stav

active

Viditelnost

public

Město

Stockholm

Adresa

Box 42006

GPS

59.379135, 13.500804kopírovatotevřít v ▾

Email

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Telefon

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Zobrazení

2

Publikováno

6. 7. 2026

Upraveno

31. 7. 2026

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