Insurance Investigator for Care Allowance, Extra Cost Compensation, Sundbyberg

Försäkringskassan · plný úvazek

Box 42006, Stockholm, Švédsko

Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We disburse approximately 260 billion kronor annually. These are taxpayers' funds we manage. It is a great responsibility. That is why we look into each case, follow laws and regulations, inform and guide, care and show consideration. It is a job for you who want to take responsibility. You will be part of a team working together toward common goals. Here, your ability to work in a structured and efficient manner to drive your work forward is valued. Investigations, analyses and customer contact As an insurance investigator, you are a state employee tasked with investigating so that the right person receives the right compensation at the right time. When working with care allowances, you are in contact with parents who have children with special care needs due to illness or disability. In your work with extra cost compensation, you are in contact with individuals who may need help with extra costs for daily living due to disability. In this work, you make assessments through qualified investigations and analysis of materials, primarily medical reports. You then present proposals for decisions that are made by specially appointed decision-makers. Contact with individuals occurs via telephone and in writing. You gather information and collaborate with, among others, healthcare and municipalities. As an insurance investigator, you handle confidential information, which places higher demands on proper handling. Therefore, it is important that you have a high security awareness. It is a job for you who want to take responsibility. We are looking for you who have a university degree or experience and qualifications that can be deemed equivalent are trustworthy and inspiring confidence, even in difficult situations collaborate effectively with others to achieve common goals act on own initiative and take responsibility for achieving good results have a systematic and thorough work approach can understand and analyze complex issues have good communication skills, both oral and written have good ability to use the computer as a work tool. It is meritorious if you have worked with investigations and made decisions affecting individuals have good knowledge of how to professionally meet people in different life situations have knowledge of different types of disabilities have experience working in a changing organization have experience planning and organizing your own work have experience working in a results- and goal-driven operation. We place great emphasis on your personal qualities. Other information Several positions, permanent, full-time, with start date by agreement. Trial employment may be relevant. Some positions with us involve participation in security-sensitive operations. To be hired for such a position, a passed security clearance is required according to the Security Protection Act (2018:585). In accordance with the Swedish Social Insurance Agency's security guidelines, background checks are conducted in this recruitment. Opportunity for remote work exists if work permits. In this recruitment, work psychological tests may be used as part of the selection process. Work location: Sundbyberg. Want to know more about the Swedish Social Insurance Agency as an employer? Visit https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss Contact persons Manager: Ruba Said, 010-111 68 76 (for questions about the position). HR specialist: Maja Paulsson, [email protected], 010-113 44 86 (for questions about the recruitment process). ST: Anu Lappalainen, 010-112 86 03, Saco-S: Azin Ebrahim, 010-111 26 21, Seko: Eliza Grundström, 010-115 34 02. Application Welcome to submit your application by Sunday, September 20, 2026. When you apply, please attach your CV. We do not use cover letters in our recruitment; instead, you will answer a number of selection questions relevant to the position. Upload your diplomas, grades and certificates with your application. If you have protected personal information or no access to Bank-ID, call the HR specialist named in the ad and you will receive help submitting your application.