Job Description
We are now seeking a technically skilled and service-oriented person for a 6-month temporary position with one of our clients in the automotive industry. In this role, you will work with technical support and administration, where you will primarily have contact with repair shops via phone and email.
You will work with handling and reviewing requests and quotes related to vehicle repairs, service, as well as tires and wheels. An important part of the role is to ensure that work and costs are reasonable and that the right quality is maintained.
You will also:
- Provide technical support and guidance to repair shops via phone and email.
- Handle and follow up on incoming cases in the company's system.
- Answer vehicle-related questions from customers and internal contacts.
- Assist with questions regarding repairs, service, tires, and wheels.
- Document and administer cases.
- Collaborate with various internal functions to resolve issues and ensure good service.
The position involves many customer touchpoints and is suitable for you if you enjoy combining automotive technology, problem-solving, and service.
Your Profile
We are looking for someone with a genuine interest in vehicles and a good technical understanding. For example, you may have a background from a repair shop, the automotive industry, technical support, or another role where you have worked with vehicle-related issues.
To succeed in the role, we would like to see that you:
- Have good technical understanding and knowledge within vehicles.
- Are comfortable having contact with repair shops and other professionals.
- Have good communication skills and express yourself well in Swedish, both verbally and in writing.
- Have good computer skills and find it easy to learn new systems.
- Have experience working in a Windows environment and preferably Excel.
- Are thorough, structured, and solution-oriented.
- Enjoy working independently and taking responsibility for your cases.
- Have a service-oriented and professional approach.
Experience in assessing repair needs, quotes, or costs within the automotive field is a merit.
Selection and interviews are ongoing, so please submit your application today!
About the Company
Autorekrytering is a leader in finding specialist expertise for the automotive industry. We are Sweden's only recruitment and consulting company with an exclusive focus on matching the right person with the right job in the motor industry, which we have done since 2005. Over these two decades, we have built up an extensive network and a deep understanding of the industry, which uniquely positions us to contribute to its development with the right expertise. The automotive industry is one of Sweden's most important sectors. It plays a central role in our economy, generates innovation, and employs thousands of people. Finding and retaining the right expertise is crucial for the industry's continued success and growth. Through our long-term commitment and personal service, we ensure that both our clients and candidates get the best possible match. As a client or employee at Autorekrytering, you will quickly notice our personal commitment and our long-term focus. Our offices in Stockholm, Gothenburg, Malmö, and Jönköping enable us to cover large parts of Sweden while staying updated on the local market.
Contact Information
If you have questions about the position or the recruitment process, you are welcome to contact Kajsa Hessel at tel. 070-157 29 83 or email [email protected] Selection is ongoing and the position may be filled before the final application deadline. Therefore, please submit your application as soon as possible. We look forward to your application!