Are you detail-oriented, service-minded, and enjoy working with cases where quality and accurate information are critical? We are now seeking several case handlers for a short-term assignment with our customer in Sundsvall.
About the Assignment
The assignment starts October 5th through the end of the year with the possibility of extension.
Working hours are office hours 08:00 - 16:30 with a 30-minute lunch break.
Your Responsibilities
You will review, assess, and register information, as well as provide service and support to our customers via phone and email in both Swedish and English. You will be part of a team where close collaboration and daily dialogue with colleagues is a natural part of the work. This means you are expected to contribute to an open, solution-focused, and efficient work environment where we work together toward common goals.
You will also:
• Work independently based on guidelines and practices
• Develop decision-making materials
• Plan and follow up on cases
• Investigate, review, and handle cases
Your Qualifications
• Completed upper secondary education
• At least 1 year of experience from similar work tasks
• Knowledge of MS Office or equivalent
• Communicate fluently in Swedish, both verbally and in writing
Merits
• Experience with review, handling, and registration of cases
• Experience from work involving decision-making
What We Offer You
As a consultant at Bemannia, you will get:
⭐ Close contact with your consultant manager ⭐ Opportunity for more exciting assignments ⭐ Experience at educational workplaces where your competence makes a difference ⭐ Secure employment terms
🔭 Read more about what it's like to work as a consultant with us here: Working as a consultant via Bemannia
About the Application
Apply for the position by clicking the apply button below. Please upload your CV in Word format and in Swedish. Selection and interviews are ongoing and the position may be filled before the final application deadline, 25/9-2026.
For this position, fully validated upper secondary school grades must be submitted in order to proceed in the process.
We do not accept applications via email, but if you have specific questions about the position, these will be answered by the responsible recruiter, Elvira Henningsson, [email protected]
For general inquiries about your application or our recruitment process, you can reach us during office hours at 0771-845300.
Bemannia is a public Swedish staffing and recruitment company that provides competent and qualified personnel through recruitment, staffing, and personnel contracting within Organisation & Leadership, PR & Information, Marketing & Sales, Finance, Legal, HR & Personnel, Property & Technology, IT & Data, and Office & Administration. Bemannia has framework agreements with most of Sweden's government agencies and Swedish municipalities, their administrations and companies. Bemannia is a member of Kompetensföretagen and is an authorized staffing company and recruitment company, and has collective agreements with Unionen, Akademikerna, SEKO, LO, and the Hotel and Restaurant Employees' Union. Bemannia is certified according to SS-EN ISO 9001:2015, Quality Management System, SS-EN ISO 14001:2015, Environmental Management System – Requirements and Guidance, SS-ISO 45001:2018, Occupational Health and Safety Management System, and SS-ISO/IEC 27001:2022 Information Security Management System.
The company's management has been active in the industry for 40 years.