Do you have experience in customer service and administration and are passionate about delivering excellent service? Are you also responsible and unpretentious as a person? Then you could be the one we're looking for! At Telia Finance, you'll become part of a small, tight-knit team within an established and market-leading company, where you'll have the opportunity to develop over time in a broad role.
About the Position
This is a full-time consulting assignment. You will be employed by Bravura and work as a consultant at Telia Finance. There are good opportunities for extension of the assignment.
About the Company
Telia Finance is an independent company that acts as a financing engine for Telia and operates throughout the Nordic region, offering financing and packaging solutions to the parent company's customers. They contribute to increased profitability and increased sales strength for both Telia and external partners and resellers. Their powerful portfolio creates customer value in terms of needs, functionality, and price. Telia Finance is headquartered in Solna, where you'll work in a dynamic work environment and be offered great opportunities to develop.
Job Responsibilities
As a Financial Contract Specialist, you work in the company's back office department in a broad role that combines administration and customer service. The tasks vary in both content and complexity, where you gradually take on more advanced parts of the process. You work with registration and handling of lease agreements, equipment administration, and customer service via email and case management systems. Cases can include, for example, invoice inquiries, address changes, terminations, or other agreement-related questions. The work also includes handling of supplier invoices, mail handling, verification of invoice scanning, and follow-up and reconciliations related to agreements and customers.
You are part of a customer-focused team of 14 people where collaboration is central. In the role, you are expected to take great personal responsibility for your tasks and actively contribute to the team's work with continuous improvements, while driving your own development forward.
Examples of tasks:
Handle customer cases via case management system and email
Administer and follow up lease agreements throughout their lifecycle
Verify and handle invoice documentation and internal administrative processes
Support the team in returns, closeout, and renewal processes
Participate in reconciliations and collaboration with internal functions and partners
Education, Experience, and Personal Qualities
Completed upper secondary education
Experience working in customer service and administration
Experience with invoice handling
Good computer and system skills, including basic Excel knowledge
You express yourself well in speech and writing, in both Swedish and English
We also consider the following as merits:
Experience from a bank, finance, or credit market company
Experience in financial administration, contract management, or lease administration
To succeed in the role of Financial Contract Specialist, you take great ownership of your tasks, ensure that the execution is of high quality, and make sure that everything is completed on time. You are service-oriented and have an interest in helping customers, while you enjoy administrative tasks and working in a structured way in various systems. You work closely with your team where collaboration is a natural part of everyday work. You contribute with a humble and helpful attitude and have no problem taking on both simple and more complex tasks.
Other Information
Start: September 1st or by agreement Location: Solna, Stockholm Salary: By agreement
We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with continuous selection, which means that we remove the ad when enough candidates have applied. If you become relevant for the position, we will contact you for an initial phone interview. Regardless of whether you advance in the process or not, you will receive feedback on your application.
Questions? Feel free to reach out!
đ§ [email protected]
đ 010-171 47 10
We recommend that you submit your application immediately as we do continuous selection.
Welcome to apply!
#NextgenDo you have experience in customer service and administration and are passionate about delivering excellent service? Are you also responsible and unpretentious as a person? Then you could be the one we're looking for! At Telia Finance, you'll become part of a small, tight-knit team within an established and market-leading company, where you'll have the opportunity to develop over time in a broad role.
About the Position
This is a full-time consulting assignment. You will be employed by Bravura and work as a consultant at Telia Finance. There are good opportunities for extension of theâŠ