Rarity Bioscience is growing rapidly, with demand for our products higher than ever. To meet this momentum, we are looking for a Field Application Scientist to join our commercial team. This role offers an opportunity to be part of a dynamic and collaborative scale-up environment where science and innovation are at the heart of everything we do.
About The Role
You will act as the scientific ambassador for our company, empowering researchers and lab professionals to unlock the full potential of our superRCA technology. You will be key in ensuring customer success, from delivering hands-on training, offering expert guidance, and providing professional technical support. You'll also collaborate closely with R&D and product management to ensure that real-world customer feedback is translated into meaningful product improvements.
Key Responsibilities:
Support customer onboarding and provide technical training on our assays and technologies.
Act as the primary technical contact for customers, ensuring smooth implementation and ongoing support.
Collaborate closely with R&D to channel customer feedback into product improvements and innovation.
Contribute to sales by demonstrating product value, supporting technical evaluations, and participating in customer meetings.
Help build scalable workflows, documentation, and best practices for customer success.
The role is based at our office in Uppsala Science Park, soon in Uppsala Business Park as we are moving, but will require frequent global travel. You will report to the Sales Director and become part of a growing commercial team.
Calling this opportunity a life-changing journey might be too much, but we can definitely promise dedicated colleagues and an open work culture where collaboration is prioritized in everyday work.
Your Profile
We are looking for someone who is not only technically proficient and customer-focused but also driven by a passion for empowering others. You'll be the expert guiding scientists, helping them excel in their research by serving as their trusted advisor and application coach.
Essential Qualifications:
MSc or PhD degree in Molecular Biology, Biotechnology, or a related scientific field.
Scientific proficiency in molecular techniques such as RCA, PCR, and flow cytometry.
Previous experience in technical support and/or application science roles in an industry setting is essential.
Strong communication and presentation skills. Commercial mindset with a willingness to support sales activities.
Proactive, structured, and comfortable working independently as well as in cross-functional teams.
Willingness and ability to travel internationally.
Why Join Us?
At Rarity Bioscience, we believe in fostering a vibrant and collaborative work environment. We have co-located all functions in a modern office in Uppsala Science Park, and we regularly organize team get-togethers and off-site events to strengthen our bonds and celebrate our successes.
Please do not hesitate to reach out to Sandra Bydell Sveder, Senior Recruitment Consultant at SallyQ, with questions or to learn more about why you should join us ([email protected], 0763199688).
Apply now and become part of our mission to enable efficient mutation detection and improve patient outcomes worldwide.