Unit Manager Service Hub for Children and Youth, and Adult and Livelihood Support

About the Job Do you want to lead a unit with a broad mandate where service, accessibility, and development are in focus? The unit plays an important role in creating good conditions for both residents who come into contact with the social services and for the operations working at the social offices. Here, questions regarding service, reception, administration, security, and facility matters come together. As a unit manager, you will have a central role in developing the unit's mandate and contributing to the intentions of the new social services act, with a focus on more accessible and preventive social services. The first meeting with social services is meaningful, and an important part of the mandate is therefore to develop working methods that create good service, accessibility, and trust for the residents we serve. The Service Hub belongs to the Resource Department for Children and Youth and works closely with operations within both Children and Youth and Adult and Livelihood Support. You will initially be responsible for approximately 10 employees. The work group may be expanded over time. As a unit manager, you are part of the Resource Unit's management group and collaborate closely with both management colleagues and other operations at the social offices. Here you have the opportunity to combine hands-on leadership with a development mandate where you can influence how service, support, and collaboration are shaped going forward. Responsibilities As a unit manager, you have overall responsibility for the unit's operations, finances, personnel, and work environment. You lead and develop the operation together with your employees and are responsible for ensuring that the unit's mandate is carried out with good quality. The unit is responsible for, among other things, operating and developing two receptions, archive management, facility-related support within property and security matters, administrative support to the social offices' unit managers, coordination of systematic fire safety work, coordination and implementation of building meetings at the social offices. A central part of the mandate is to develop and ensure quality, working methods, service level, and appropriate staffing in the receptions. You are also responsible for developing the unit's working methods and forms of collaboration based on the operations' and residents' needs. In the role, you need to be able to switch between strategic development issues and ongoing operational activities. You collaborate closely with managers within Children and Youth and Adult and Livelihood Support and contribute to creating well-functioning joint solutions for the social offices. Through close and trusting leadership, you create conditions for your employees' development and for them to be able to perform their mandate in a professional and sustainable manner. About You We are looking for someone who has a university degree, at least 180 higher education credits, in an area the employer deems relevant. You have previous work experience from individual and family care and have understanding and knowledge of the processes that require administrative support in authority activities. You have experience formally leading others in your work, for example as a manager, senior social worker, methodological supervisor, project leader, or coordinator. Ideally, you have experience leading others who meet vulnerable people. You are motivated by clearly defined goals and have the ability to translate these into concrete actions. With focus on the goal, you can reprioritize work when conditions or needs change. You follow up and report results and goal achievement. You are attentive and open to understanding other people's needs, feelings, and opinions. You are receptive to what others say or express and show respect, consideration, and care in your interactions. You are comfortable in social situations. You stand by your decisions and can convey uncomfortable messages when needed. You can see your work as part of a larger context and understand how it affects and is affected by other parts of the organization. You collaborate with others on overarching issues to create value. You are clear, get a hearing for your thoughts and ideas, and can influence decisions in a certain direction. You can through convincing arguments bring enthusiasm and energy that encourages good performance, teamwork, and increased motivation. We welcome your application! Other Information The recruitment is conducted using a competency-based method. Interviews will primarily be held on September 28 from 9-12 and September 29 from 1-4 p.m. We will use full-day testing of one or more candidates at our Center for Leadership Development (CLU); dates for this are October 20 or 22. To comply with GDPR requirements and enable good communication with our applicants, we ask you to submit your application digitally and not via email or letter. Do you have protected personal data? Then do not apply through the system; instead, contact the recruiting manager for handling of your application. Gothenburg City is one of Sweden's largest employers. Our mission is to create a good everyday life for Gothenburg's residents, visitors, and businesses. As an employee in the city, you have a secure employment with many career paths where you get the opportunity for interesting and meaningful tasks. The intended salary range for the position is 51,000 - 60,000 SEK per month. The salary is based on a comprehensive assessment of your education, experience, and competencies you bring to the role. Gothenburg City applies individual and differentiated salary setting. Here you can get more information about, among other things, salary statistics: https://goteborg.se/wps/portal/start/jobba-i-goteborgs-stad/sa-ar-det-att-jobba-hos-oss/formaner-och-lon About Us Social Affairs Department Southwest is one of four social affairs departments in Gothenburg City with around 900 employees. In the Southwest city area, approximately 120,000 residents live, and the area extends from Billdal to Högsbohöjd and to the southern archipelago. The department's mandate is for children, youth, and adults to be able to live a safe and independent life and for children and youth to have a rich leisure time. The department also works to support people experiencing homelessness to sustainable housing. Through collaboration with civil society, local business, and other actors, we will increase public health and safety in the area. In the Social Affairs Department Southwest, we want to take advantage of the commitment of all employees. With us, you can influence both your own work and others' lives.

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