Every year, Försäkringskassan makes 21 million decisions that affect people's lives and society as a whole. We distribute approximately 260 billion kronor annually. We manage everyone's tax money. It is a great responsibility. That is why we carefully examine each case, follow laws and regulations, inform and guide, care, and show consideration. It is a job for you who want to take responsibility. Welcome to Försäkringskassan.
The Department for Common Insurance Matters administers the income qualifying for sickness benefits and qualification for social insurance. The Legal Support Business Area is responsible for the department's appeals operations, court proceedings, and case-related legal support. The business area consists of two units and approximately 50 employees. In the business area's management group, we maintain close and supportive cooperation. We are now seeking a unit manager for the department's appeals operations unit. The unit currently consists of approximately 25 employees located at multiple locations throughout the country.
Close Leadership, Change, Sustainable Workplace
As a manager at Försäkringskassan, you work according to the agency's government mandate. You are responsible for ensuring that the unit's operations are legally sound and efficient and characterized by good service. You lead and direct based on trust, respect, and consideration, with a holistic view of the operations. Through dialogue about the operations' purpose, goals, and strategies, you create conditions for your employees to be able and willing to take great responsibility for the team's results and their own development.
In your role as unit manager, you hold personnel responsibility and results and follow-up responsibility for the unit. Your commitment to leadership is strong, and the state's fundamental values permeate your work. By balancing both short-term and long-term demands on results and sustainable operations, you offer your employees a health-promoting work environment. You have a good ability to adapt your leadership based on what the situation and assignment require.
You have a genuine interest in sharing your knowledge and actively contribute to a positive and collaborative work environment. As a skilled communicator, at both individual and group levels, you represent Försäkringskassan in both internal and external collaborations and help strengthen our relationships and mission.
The position involves handling confidential information, which places high demands on proper handling. Therefore, it is important that you have high security awareness.
It is a job for you who want to take responsibility.
We are looking for you who:
- have a university degree or experience and qualifications that can be deemed equivalent
- have good leadership ability
- promote others' professional and personal development
- work to achieve goals and results, follow up on the effects of your own and others' activities
- have a systematic approach
- collaborate effectively with others to reach common goals
- have good self-awareness and are stable as a person, promoting a trustworthy work climate
- promote mutual dialogue, are responsive, and adapt your communication according to need and situation
It is a merit if you:
- have management experience
- have experience with production management of case handling
- have experience leading remotely
- have experience leading through change
- have experience in business development
- have legal education or experience
- have good initiative ability and are solution-focused
- have experience working at Försäkringskassan and with sickness benefit qualifying income/insurance eligibility in particular
We place great importance on your personal qualities.
Other Information
One position, permanent, full-time, with employment start date November 16, 2026. A probationary period may be applicable. Certain positions with us involve participation in security-sensitive activities. To be hired for such a position, you must pass a security clearance according to the Security Protection Act (2018:585). In accordance with Försäkringskassan's security guidelines, background checks are conducted in this recruitment. Remote work is possible if the work allows. Psychological aptitude tests may be used as part of the selection process in this recruitment. Work locations: Gothenburg, Stockholm, or Jönköping.
Do you want to know more about Försäkringskassan as an employer? Visit https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss
Contact Persons
Manager: Cornelia Englén, 010-112 71 78 (for questions about the position, on vacation July 22 - August 13). HR Specialist: Hanna Granvik, [email protected], 010-113 45 09 (for questions about the recruitment process). ST: Pierre Lidström, 010-118 75 89, Saco-S: Disa Thorsvad, 010-112 52 46, Seko: Johanna Grundström, 010-115 30 44.
Application
Welcome to submit your application no later than August 9, 2026. When you apply, please attach your CV. We do not use personal letters in our recruitment process; instead, you will answer a number of selection questions relevant to the position. Upload your diplomas, grades, and certificates with your application.
If you have protected personal information or no access to bank ID, call the HR specialist named in the announcement and they will help you submit your application.
In everything we do, we shall act based on the principle of equal human worth, legal certainty, and good service.Every year, Försäkringskassan makes 21 million decisions that affect people's lives and society as a whole. We distribute approximately 260 billion kronor annually. We manage everyone's tax money. It is a great responsibility. That is why we carefully examine each case, follow laws and regulations, inform and guide, care, and show consideration. It is a job for you who want to take responsibility. Welcome to Försäkringskassan.
The Department for Common Insurance Matters administers the income qualifying for sickness benefits and qualification for social insurance. The Legal Support Business…