About Us
At Customer First, we build modern customer service solutions focused on automation and AI. Our platform is business-critical for our customers and demands high standards for stable operations, scalability, and rapid incident response.
We're currently a team of over 30 people and continuing to grow. We're now seeking a DevOps Team Lead who wants to take long-term responsibility for our technical platform, work hands-on day-to-day, and over time build and lead a DevOps team.
What We Offer
A central role with significant technical and organizational influence
Opportunity to build and shape the DevOps function over time
Hands-on work with Kubernetes, cloud infrastructure, and production operations
Close collaboration with product and development teams in the office
Stock option opportunity for the right person
About the Role
This is an operational leadership role with clear responsibility for operations and availability. You'll work hands-on with infrastructure while setting direction for how we approach DevOps, operations, and incident management.
The role includes on-call and incident responsibility, where you'll be involved in both handling urgent situations and driving improvements to prevent future incidents. You're expected to work closely with other teams and be a natural part of daily collaboration in the office.
Initially, the team consists of two people, but the role is intended to grow over time with additional team members, where you'll serve as technical lead, mentor, and owner of the DevOps function.
Example Responsibilities:
Design, operation, and further development of our Kubernetes platform
Ensure stability, scalability, and high availability in production
On-call, incident management, and post-mortems
Operation, optimization, and scaling of SQL databases at scale
CI/CD, monitoring, logging, and cloud infrastructure
Establish processes, procedures, and best practices for operations and incident management
Long-term: recruit, lead, and develop the DevOps team
We Believe You Have
Solid experience with Docker and Kubernetes in production environments
Experience with on-call, incident management, and operating business-critical systems
Strong understanding of CI/CD pipelines (e.g., GitHub Actions)
Good knowledge of monitoring and logging (Prometheus, Grafana, or similar)
Experience with cloud platforms such as AWS, GCP, or Azure
Experience operating highly available SQL databases at scale
Ability to take technical responsibility, prioritize under pressure, and make architectural decisions
Bonus Points If You Have Experience With
Operating Postgres, MySQL, or MariaDB in clustered or replicated environments
Terraform, Argo, or other Infrastructure as Code tools
Helm or Kustomize for Kubernetes configuration
JavaScript/TypeScript, Go, or SQL
Technically coaching and building teams over time
How We Work
We strongly believe in collaboration, knowledge sharing, and solving problems together. Our culture is built on working closely together in the office, especially in roles with significant operations and incident responsibility. That's why we're looking for someone who sees value in being on-site, working closely with the team, and contributing to shared responsibility for platform stability.About Us
At Customer First, we build modern customer service solutions focused on automation and AI. Our platform is business-critical for our customers and demands high standards for stable operations, scalability, and rapid incident response.
We're currently a team of over 30 people and continuing to grow. We're now seeking a DevOps Team Lead who wants to take long-term responsibility for our technical platform, work hands-on day-to-day, and over time build and lead a DevOps team.
What We Offer
A central role with significant technical and organizational influence
Opportunity to build and…
Přehled
Typ
job
Stav
active
Viditelnost
public
Město
DANDERYD
Adresa
Golfvägen 2
GPS
59.396904256391, 18.037123808927
Email
Zobrazení
10
Publikováno
30. 7. 2026
Upraveno
5. 8. 2026
Poloha
Načítám mapu…
Parametry
Kraj
Stockholms län
Duration
na dobu neurčitou
Zaměstnavatel
Teleoffice Viewcom AB
Postcode
18231
Počet míst
1
Profese
Systemarkitekt
Salary Type
pevná měsíční, týdenní nebo hodinová mzda
Scope Of Work
100–100 %
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