Danish-Speaking First Line Agent in Stockholm City Center!

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About the Position We are now looking for someone who is early in your career, speaks Danish, and wants to work in a fun and team-oriented support role with one of our customers located centrally in Stockholm. You will work in technical customer support, receive good benefits, and have the opportunity to work hybrid between remote work and office work. In summary, your responsibilities include the following: Receive and handle incoming support requests via phone, email, and the case management system. Serve as the first point of contact for both customers and internal users. Participate in improving work methods, procedures, and overall customer experience. Work closely with Second Line, internal experts, and other cross-functional teams to ensure effective solutions. Perform troubleshooting of technical issues in the business system as well as other systems connected to it. Provide guidance on how the systems function and support users with questions related to processes and various types of user challenges. Serve as the first point of contact for both customers and internal users. We are looking for you who: Master Danish and English in both speech and writing. Have previously worked in customer service or technical support, or alternatively had a side job in customer service alongside your high school studies. Have a service-focused work approach, good communication skills, and enjoy interacting with users and customers. Work solution-oriented, take responsibility for your tasks, and care about high quality in what you deliver. To thrive in the team and succeed in the role, you are a team player who wants to make a strong contribution to the team culture. Additionally, you are service-oriented and enjoy close dialogue with customers. About the Employment This is a consulting assignment with employment at OIO with immediate start. The intention is for this to transition into a permanent position provided that all parties are satisfied with the collaboration. Other Information Scope: Full-time, office hours Start: Immediate Location: Stockholm Contact Person: Anna Edlund [email protected] Salary: Fixed monthly salary Remember to submit your application quickly as we conduct ongoing candidate selection and the ad may close before the position is filled if we have moved to the selection and interview phase. About OIO Our passion is to help you find the right role and workplace. At the same time, we are aware that you are selective and choose carefully for your next career step, and so would we. That's why we work dedicatedly in the recruitment process to get to know you and your ambitions. We believe that people in the right place have a better chance of reaching their full potential. Through fair, straightforward employment terms and present leadership, we then actively work on your engagement and development. In this way, we strive to become your obvious career partner. We are as picky as you are.About the Position We are now looking for someone who is early in your career, speaks Danish, and wants to work in a fun and team-oriented support role with one of our customers located centrally in Stockholm. You will work in technical customer support, receive good benefits, and have the opportunity to work hybrid between remote work and office work. In summary, your responsibilities include the following: Receive and handle incoming support requests via phone, email, and the case management system. Serve as the first point of contact for both customers and internal users. Participate in…

Přehled

Typ

job

Stav

active

Viditelnost

public

Město

Stockholm

Adresa

Skeppsbron 38

GPS

59.323180011692, 18.074850271933kopírovatotevřít v ▾

Email

Zobrazit e-mail

Publikováno

4. 8. 2026

Upraveno

5. 8. 2026

Poloha

Parametry