The Opportunity
Components is a key business unit within Hitachi Energy, based in Ludvika, Sweden. We develop, sell and produce Bushings and Tap-Changers, both vital for all Power Transformers. We are part of delivering a safe way of transferring electricity while keeping losses at a minimum. As the world transitions towards an energy system where electricity will be the backbone, aiming to more than double our consumption of electricity worldwide until 2050, Components and Hitachi Energy are well positioned in making this happen. Are you ready to roll up your sleeves and join us in making it happen?
If your answer is "YES", we at Components are looking for a Customer Support Specialist to join our dedicated team where twenty colleagues will help you get on board.
You will work with order management. Your aim is to ensure that we as a company deliver world-class customer experience, meeting customer requests to the best of our ability. You will play a key role in our success!
This role offers you a dynamic environment with the opportunity to build an internal network where you interact with different functions. You will also have the opportunity to participate in or lead cross-functional projects within continuous improvement.
How you'll make an impact
As a customer support specialist, you are responsible from order received until delivery complete and payment received.
Working with global customers, both internal and external.
Ensuring that our performance is top class, reliable and preferably exceeds customer expectations.
Collaborate closely cross-functionally with other departments such as sales, after-sales, finance, planning, production, design and SCM.
You will be contributing to our drive for continuous improvement of our processes.
Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
You hold a degree in business administration, engineering, purchasing and/or you have work experience within mentioned fields. Experienced professionals or fresh out of university.
You are driven, well organized and know how to prioritize your daily work.
You have great communication skills and are service minded.
You have a technical interest and an interest in the commercial aspects of doing business.
Fluent in English, both written and verbal is required. Swedish is preferable.
What we offer
Collective agreement
Flexible working time
Health care and wellness allowance
Fantastic career possibilities within Hitachi Energy both within Sweden and globally
Mentor to support you throughout the onboarding phase
Various trainings and education supporting employee development
Diversified company with over 70+ nationalities working in Sweden
Supplementary compensation for parental leave
Employee Benefit Portal with thousands of discounts and perks
More about us
Join Hitachi Energy and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy!
Applications will be reviewed on an ongoing basis, so don't delay – apply today!
Union representatives - Sveriges Ingenjörer: Håkan Blomquist, +46,107-38 31 52; Unionen: Tomas L. Gustafsson, +46 107-38 27 47; Ledarna: Frank Hollstedt, +46 107-38 70 43. All questions can be directed to Talent Partner Eva Schölin, [email protected]The Opportunity
Components is a key business unit within Hitachi Energy, based in Ludvika, Sweden. We develop, sell and produce Bushings and Tap-Changers, both vital for all Power Transformers. We are part of delivering a safe way of transferring electricity while keeping losses at a minimum. As the world transitions towards an energy system where electricity will be the backbone, aiming to more than double our consumption of electricity worldwide until 2050, Components and Hitachi Energy are well positioned in making this happen. Are you ready to roll up your sleeves and join us in making it…