Axentia develops advanced real-time information systems for public transportation and is today a leading player in the global market. With over 20 years of experience, proprietary research, development, and production in Linköping, the company offers innovative and energy-efficient solutions for bus stops and stations. Axentia's products help make public transportation more accessible, reliable, and attractive. Through strong customer focus and continuous innovation, the company has installed nearly 30,000 displays worldwide.
Do you enjoy solving complex problems and thrive in a role where customer contact is combined with deeper technical work? Do you want to work with technology that is used daily in society and help customers receive stable and smart solutions? Then the role of Customer Software Engineer at Axentia might be right for you.
In this role, you will have the opportunity to work with customer-facing technical support and have responsibility for software updates and release management – a combination that provides a workday with both technical breadth and extensive customer interaction. We welcome your application!
Job Information
Professionals Nord is seeking, in collaboration with Axentia, a Technical Coordinator. Axentia is a leading supplier of systems and hardware for information displays to operators in public transportation. The company is in a continued growth phase and works with customers both in Sweden and internationally. The role is based at the headquarters in Linköping and is part of the Support and Service team.
This assignment is part of our staffing services. You will be employed by Professionals Nord and work as a consultant for Axentia for 6 months. The intention is that you should eventually become a direct employee of Axentia, provided all parties are satisfied with the collaboration.
Responsibilities
As a Customer Software Engineer at Axentia, you will work with technical support while being responsible for the entire process of software and firmware updates for deployed displays in the field. The role involves analyzing technical problems, driving improvements, and planning updates in close collaboration with development, product, and support teams.
Your main responsibilities include:
Troubleshooting and analyzing complex software-related problems and some hardware
Responsibility for software and firmware updates and the entire release workflow
Planning and communicating updates and timelines with customers, preparing release notes, and ensuring correct delivery
Collaborating with development and other departments to drive solutions forward
Reporting and participating in quality investigations and following up on any corrective actions
Supporting the support and service team in related tasks
We are Looking for You With:
Post-secondary education in IT, data, programming, or equivalent relevant work experience
Several years of experience in IT, support, operations, system management, or similar technical roles
Experience coordinating, planning, or conducting releases, deployments, or changes in software environments
Basic Linux knowledge
Knowledge of backend programming and databases
Basic understanding of electronics, circuit theory, or hardware – even at hobby level
Strong knowledge of Windows and Office
Very good proficiency in Swedish and English, both spoken and written
It is advantageous if you have previous experience in support work or customer-facing technical roles.
To thrive in the role at Axentia, you need to be a solution-oriented person with great technical interest and the ability to work in a structured manner. You drive your work forward independently, take initiative, and ensure things get done. At the same time, you are communicative and comfortable in customer contact, and work well with others.
START: By agreement
SCOPE: Full-time
LOCATION: Linköping, Mjärdevi
The recruitment process is handled by Professionals Nord and all questions regarding the position should be directed to [email protected]
You apply for the position by filling in your information and attaching documents. We encourage you to log in to "My Pages" after confirming your account, where you can create your candidate profile, which increases your chances of landing your dream job! We review applications on an ongoing basis and may have moved forward with candidates before the job posting closes.Axentia develops advanced real-time information systems for public transportation and is today a leading player in the global market. With over 20 years of experience, proprietary research, development, and production in Linköping, the company offers innovative and energy-efficient solutions for bus stops and stations. Axentia's products help make public transportation more accessible, reliable, and attractive. Through strong customer focus and continuous innovation, the company has installed nearly 30,000 displays worldwide.
Do you enjoy solving complex problems and thrive in a role where…