Customer Relations / KAM Support – HORECA & Asian Markets Focus

Popis:

Do you want to work in a role where you are the link between business, culture, and relationships? Where your language skills help you both support and develop the business. This is the role About the Role In Customer Relations, you'll step into a role where relationships, structure, and business acumen are important parts of your daily work. You'll work closely with both customers and Key Account Managers, focusing on HORECA within the Asian market, while also being an important part of our broader customer business. The role is a combination of administration, coordination, and customer dialogue in a position where your language skills and cultural understanding make a real difference. To give you the best conditions to succeed, we offer an onboarding program together with our First Line. During the training, you'll get to know our business systems, work methods, and procedures—all so you feel confident in your role and gain a comprehensive understanding of the company. Your Main Responsibilities Engage in dialogue with HORECA customers, including Asian customer segments Support KAM and the Asian group in planning, monitoring, and developing customer business Work with contracts, quote preparation, and pricing Ensure customer data, price lists, and terms are correct and up to date Coordinate deliveries and follow up to ensure business is executed as planned Handle customer matters and be a trusted contact for both internal and external issues Work in business systems, CRM, and Excel for monitoring and analysis Who You Are You have a natural ability to build relationships and see the connection between good service, strong relationships, and business value. You speak Mandarin and/or Cantonese fluently (required) You have good knowledge of Swedish and English, both spoken and written You are organized and thorough, even at a fast pace You are solution-oriented and comfortable in dialogue with different types of customers We believe you have experience from customer service, sales support, or a similar role. If you have previously worked in Jeeves, Ariba, or Exder—or have experience with public procurement, we see that as a bonus. If you can read and write Chinese, that's a plus. What We Offer With us, you'll get a varied role with significant responsibility where your expertise really makes a difference, both in the business and in our relationship with customers. You'll be part of a team of eight people with high engagement and a strong commitment to developing together. With a secure start through an onboarding program that sets you up for success from day one. Application Process: We accept applications on a rolling basis, but due to the holiday period, selection and contact with candidates will begin from week 33 onward.Do you want to work in a role where you are the link between business, culture, and relationships? Where your language skills help you both support and develop the business. This is the role About the Role In Customer Relations, you'll step into a role where relationships, structure, and business acumen are important parts of your daily work. You'll work closely with both customers and Key Account Managers, focusing on HORECA within the Asian market, while also being an important part of our broader customer business. The role is a combination of administration, coordination, and customer…

Přehled

Typ

job

Stav

active

Viditelnost

public

Město

Göteborg

Adresa

Marieholmsgatan 1-3

GPS

57.743692292596, 12.004244675918kopírovatotevřít v ▾

Email

Zobrazit e-mail

Publikováno

1. 7. 2026

Upraveno

5. 8. 2026

Poloha

Parametry