Do you want to be a valuable part of the critical infrastructure that supports society across Europe? Are you looking for a role where you can help set the direction and contribute to shaping our company? Then the Claims Manager position might be your next opportunity!
Be part of the movement – and play your part.
About the Job
As a Claims Manager at DFDS, you'll have a key role in our Logistics Division in Sweden. You'll be responsible for leading and developing the management of claims and complaint matters with a focus on structure, quality, cost control, and business efficiency.
The role combines operational responsibility with development and improvement work. This means you'll handle claims and damage cases yourself while also working to develop processes, improve follow-up, and create an efficient and sustainable claims management system for the business.
You'll have many points of contact and work closely with operations, finance, contract managers, suppliers, transporters, and insurance partners. Over time, there's also an opportunity to further develop the function and lead a small team.*
Examples of responsibility areas:
Own and develop DFDS' handling of claims and damage cases
Manage and follow up on transport and cargo damage
Ensure cost-effective and business-appropriate claims handling
Develop processes, methods, analysis, and reporting
Drive damage prevention and risk management initiatives
Collaborate with operations, suppliers, and insurance partners
About You:
We believe that the strongest teams are built on diversity and inclusion. Different perspectives, skills, and personalities bring out the best in all of us.
To succeed in this role, we believe you have experience in claims, damage, or complaint management, preferably in transport, logistics, insurance, or related fields. You have a business-minded approach, are comfortable making decisions, and are motivated by creating structure, driving improvements, and developing work methods.
We also believe you:
have experience in claims or damage management, preferably in transport or logistics
are business-driven and confident in making decisions based on risk, cost, and business value
have the ability to see both details and the bigger picture
enthusiastically take on a role with many points of contact and a fast pace
are proactive and motivated to develop, improve, and deliver results
communicate well and build trusting relationships, both internally and externally
Leadership experience is a plus, but what matters most is that you have the drive and ambition to take responsibility, create structure, and help develop the function long-term.
Working at DFDS
Our ambition is to change the industry's direction by becoming both greener and more digital. We're offering you an opportunity to be part of our team and make a difference together with us.
At DFDS, our employees mean everything to us, and here you can be yourself. Our ambition is to be an attractive workplace for everyone, offering challenges and opportunities for development and growth. We value and enable creative ideas and engagement, viewing them as essential to DFDS' success and our employees' development.
Join the movement and grow with us.
Does this sound interesting? Apply now!
In this recruitment process, we're collaborating with DFDS' internal recruitment and staffing company, DFDS Professionals. If you want to be part of our team, please submit your application as soon as possible, but no later than August 31, 2026, as selection and interviews are ongoing.
Please note that employment at DFDS involves undergoing a background check.
For questions about the position, feel free to contact Rebecka, [email protected].
We look forward to your application!Do you want to be a valuable part of the critical infrastructure that supports society across Europe? Are you looking for a role where you can help set the direction and contribute to shaping our company? Then the Claims Manager position might be your next opportunity!
Be part of the movement – and play your part.
About the Job
As a Claims Manager at DFDS, you'll have a key role in our Logistics Division in Sweden. You'll be responsible for leading and developing the management of claims and complaint matters with a focus on structure, quality, cost control, and business efficiency.
The role…
Přehled
Typ
job
Stav
active
Viditelnost
public
Město
Göteborg
Adresa
Sydatlanten 10
GPS
57.694455369872, 11.855931713362
Email
Publikováno
29. 6. 2026
Upraveno
2. 8. 2026
Parametry
Kraj
Västra Götalands län
Duration
Tills vidare
Zaměstnavatel
DFDS AB
Postcode
41834
Počet míst
1
Profese
Skadereglerare
Salary Type
Fast månads- vecko- eller timlön
Scope Of Work
100–100 %
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