About the Job
Are you our next star? Then you're communicative, driven, and skilled at keeping customers satisfied! You're passionate about every customer interaction and prioritize building lasting customer relationships. You also see great opportunities to grow with us and take on a responsible role where you can make your own decisions, participate in day-to-day operations, and develop your career!
We're now looking for energetic and organized colleagues, primarily full-time, who excel in sales, customer support, and have strong technical expertise. You should have at least 2 years of documented experience in sales and some form of technical support and competency. You should have pleasant customer service skills, work well collaboratively, be stress-resilient, punctual, independent, and honest with a sense of humor. Does this sound like you? Then you're the right person for us. We place great emphasis on personal qualities—who you are and what ambitions you have. While formal education is a plus, we also value equivalent experience you've built through work.
We see you as a true tech-savvy salesperson and team leader with a keen interest in the latest technology and the sales process that leads to success. When needed, you'll visit customers on-site, but you'll also work at Multitech handling walk-in customers. You'll excel at managing both technical support questions and sales follow-ups on delivered equipment. You'll also be able to assist in our service center and, when needed, perform troubleshooting, repairs, and installations of hardware and software both at our location and at customer sites.
Essentially, you'll become one of our key players. This job philosophy will give you a highly varied and enjoyable workday.
At Multitech, we work closely together in a fast-moving industry where product development moves at a rapid pace. Our organization is flat, and you'll receive support from colleagues as you get up to speed with systems and procedures. You'll also receive coaching and follow-up from your closest colleague and participate in regular meetings with other team members. We're a strong team driven by always delivering the best results while having genuine fun at work, where friendship and open-mindedness are givens!
For the right person, there are unlimited opportunities for advancement and personal development where you'll also control much of your own time.
Over time, you'll also have significant involvement in purchasing, sales, planning, and operations.
We'd love to see that you have a driver's license and, most importantly, solid experience in a similar position!
Since the role includes written customer communication, quotation handling via email and phone, it's important that you communicate well in both Swedish and English, both verbally and in writing.
We'd consider it very valuable if you have knowledge of:
- Configuring and setting up Office 365 for business customers (including domains, migrations, Exchange email setup, and other Office suite programs)
- Installing and configuring networks at customer locations
- Solid sales and support experience
- Good knowledge and interest in the latest technology/hardware and how computers work
- Experience with social media marketing on platforms like Facebook and Instagram
- Knowledge of Adobe software such as Illustrator and Photoshop
- Knowledge of Windows Server and similar
Multitech's Goals:
- Customers should be very satisfied with Multitech and its services
- Customers should recommend Multitech to others
- Customers should return to Multitech again
Your Personal Qualities:
- Expert in engaged customer service
- Social and outgoing
- Technically minded
- Professional
- Stress-resilient
- Honest
- Positive
- Service-oriented
We also value a broad social network with many contacts. Are you the person we're looking for? Don't hesitate!
Send your complete CV, preferably with a photo, to [email protected]
Multitech Data AB is a privately-owned Swedish corporation founded in 2000. Our business is focused on providing first-class IT solutions to every customer in need. We sell computers, components, accessories, and consumer electronics through our store and online, as well as consulting services and on-site installations. Multitech serves schools, businesses, and private individuals, offering everything from individual computers and consumer electronics to comprehensive solutions and specialized consulting services.
We're located at Örebro University with direct access to campus and students. This gives us a unique position regarding top expertise and IT knowledge. We also strive to always maintain a broad product range with excellent inventory to serve our customers well. Since our start in 2000, we've continuously expanded, and the company maintains the market's highest credit rating of AAA. Multitech is thus on solid financial footing with good profitability, providing maximum security for our customers and employees.
Warmly welcome to join our skilled team!About the Job
Are you our next star? Then you're communicative, driven, and skilled at keeping customers satisfied! You're passionate about every customer interaction and prioritize building lasting customer relationships. You also see great opportunities to grow with us and take on a responsible role where you can make your own decisions, participate in day-to-day operations, and develop your career!
We're now looking for energetic and organized colleagues, primarily full-time, who excel in sales, customer support, and have strong technical expertise. You should have at least 2 years of…