At the Swedish Migration Agency, we work with one of our time's major societal issues – migration. In total, we are approximately 6,000 people here, and we have an unusually important job!
We are seeking a residential assistant for the reception unit in Boden. We offer a dynamic environment characterized by daily meetings with people from different parts of the world and a solution-oriented approach.
What does a residential assistant do?
As a residential assistant, you are responsible for introducing people to the accommodation and to the local community. You provide support, service, and information to people in the accommodation and to external stakeholders. As a residential assistant, you handle situations that arise in the accommodation and identify and address any special needs that people may have.
You also manage and inspect the Swedish Migration Agency's asylum accommodations. You equip rooms and apartments so that they meet the correct standard and report defects to the landlord/supplier. The work includes managing service and logistics related to the accommodation, as well as planning to ensure that accommodation spaces are used efficiently and appropriately. You handle documentation and administration related to the accommodation and perform transports between accommodations and office locations. The work is to some extent physically demanding.
Who are you?
We are looking for someone with good teamwork skills, who is attentive and resolves any conflicts constructively. You are service-oriented and accommodating in your interactions with colleagues, applicants, and other stakeholders.
As the operations grow and expand, we are now seeking more employees. You are calm and stable even under stress or pressured situations, maintaining a realistic perspective and focusing on the right priorities. You thrive with variety and find it easy to adapt and change your perspective and approach when circumstances change.
In our work as civil servants, we also place high demands on judgment and strong security and confidentiality awareness.
You have
Secondary school education or other education that the employer considers equivalent
Experience working in roles requiring excellent service and professional interactions
Good communication skills and express yourself well in speech and writing in Swedish
Good ability to communicate in English
Good knowledge of the Office suite
Class B driver's license
It is meritorious if you have
Experience working with people in vulnerable situations
Experience working in public sector operations
Information
Employment type: Permanent with probation period and temporary contract for a maximum of 6 months
Working hours: Scheduled shifts, days, evenings, and weekends.
Individual salary setting: Salary range 28,500-31,000 kr/month, on-call allowance applies.
Location: Boden
Start date: By agreement
Read about our employment benefits here.
Application
Welcome to submit your application documents by August 14. We review applications and conduct recruiting continuously! We accept your application through our recruitment system.
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About the recruitment process
For us, it is important that all competence on the labor market is utilized. We therefore welcome all applicants and strive for equal gender distribution and diversity. As a state agency, we recruit based on merit and skill. You can read more about what this means at arbetsgivarverket.se.
You do not need to include a personal letter with your application, but we ask that you answer the selection questions as clearly and thoroughly as possible so we can make a fair assessment of your experience and whether you are qualified to proceed in the recruitment process. In some recruitments, we also use tests to assess how well your skills match the position you are applying for. In a possible interview, you may also be asked questions related to security.
If you wish to contact union representatives, contact information for Saco-S, Seko, and ST can be found at the bottom of the page "Vacant positions and expressions of interest" on migrationsverket.se: Questions and answers about applying for a job at the Swedish Migration Agency
To work at the Swedish Migration Agency, you must have the right to reside and work in Sweden on one of these grounds: Swedish citizenship (requirement for certain positions), Nordic citizenship, EU citizenship, or permanent residence permit.
If you have protected personal data or other information that you yourself consider sensitive, you should contact [email protected] before submitting your application so we can tell you more about our security procedures.
The Swedish Migration Agency's processing of personal data
The Swedish Migration Agency's recruitments are conducted entirely by us or our contracted service providers. We therefore ask that we do not receive phone calls and emails from recruitment companies and advertising resellers.At the Swedish Migration Agency, we work with one of our time's major societal issues – migration. In total, we are approximately 6,000 people here, and we have an unusually important job!
We are seeking a residential assistant for the reception unit in Boden. We offer a dynamic environment characterized by daily meetings with people from different parts of the world and a solution-oriented approach.
What does a residential assistant do?
As a residential assistant, you are responsible for introducing people to the accommodation and to the local community. You provide support, service, and…