Do you want to combine technical expertise with operational responsibility and help develop a modern, secure, and stable IT environment for several municipalities? Unikom is currently seeking an experienced datacenter technician who also wants to take on the role of group lead and contribute to developing both technology and team.
You will work operationally as a datacenter technician while also being responsible for the daily coordination of the Datacenter Group and Client Group.
About the Workplace
Unikom, IT Municipalities in Skåne AB, is an IT company owned by the municipalities of Bromölla, Hörby, Höör, Osby, Sjöbo, and Östra Göinge. We are the result of several years of municipal collaboration with a unique setup in Sweden.
Our mission is an exciting initiative with a modern approach to municipal IT operations. We deliver stable, secure, and high-quality IT services to our owner municipalities and actively work with digital development together with the organizations.
We currently have approximately 50 employees and offer a workplace with high expertise, strong team spirit, and short decision-making paths.
About the Role
As Group Lead Datacenter Technician, you have a key role in our service delivery. You work operationally within the datacenter area while also being responsible for the daily coordination of work in the Datacenter Group and Client Group.
You have no direct personnel management responsibility, but you have a central role in creating structure and direction in daily work. You plan, prioritize together with the team, and ensure that work is conducted according to our shared processes and working methods.
The role also involves driving collaboration between groups and contributing to the development of work toward a more standardized, scalable, and knowledge-sharing service delivery.
Your Responsibilities
Operational Work – Datacenter
Operation, management, and development of server and datacenter environments
Handling of incidents, problems, and changes
Monitoring, patching, and lifecycle management
Backup, storage, and identity services
Documentation and improvement of the operational environment
Group Lead Responsibilities
Plan, coordinate, and follow up on work
Distribute tasks and create overview of workload, priorities, and dependencies
Ensure that work follows established processes
Ensure good dialogue, information sharing, and collaboration within and between groups
Contribute to open knowledge exchange where experience and expertise are shared
Develop and continuously improve documentation and standardized working methods to reduce dependency on individuals and create more scalable and sustainable service delivery
Security and Improvement
Work actively with security in the operational environment
Identify vulnerabilities and drive improvements
Ensure compliance with security requirements and guidelines
Contribute to development of working methods and technical solutions
Technical Environment
We are looking for you with experience in several of the following areas:
Hyper-V
NetApp SAN
Microsoft 365
MobilityGuard OneGate
Veeam Backup
Microsoft Identity Manager (MIM)
Active Directory, DNS, DHCP
It is meritorious if you have experience within the client area, for example, SCCM, Intune, or similar.
Qualifications
We are looking for someone who has:
Several years of experience as an operations technician or equivalent
Strong expertise in datacenter operations and infrastructure
Experience working in environments with high security requirements
Good understanding of IT operations processes (Incident, Problem, Change)
Ability to work both operationally and in a coordinating capacity
Personal Qualities
We place great importance on your personal ability to lead and collaborate.
You are:
Structured and have good planning ability
Communicative and clear
Responsible and solution-oriented
Collaboration-focused with a holistic perspective
Driven to improve
You are also confident in security matters and accustomed to working in high-requirement environments – and see it as a matter of course to continue developing the security level.Do you want to combine technical expertise with operational responsibility and help develop a modern, secure, and stable IT environment for several municipalities? Unikom is currently seeking an experienced datacenter technician who also wants to take on the role of group lead and contribute to developing both technology and team.
You will work operationally as a datacenter technician while also being responsible for the daily coordination of the Datacenter Group and Client Group.
About the Workplace
Unikom, IT Municipalities in Skåne AB, is an IT company owned by the municipalities of…