Business Travel Consultant

Popis:

Business Travel Consultant to Umeå Business travel in Umeå is growing and we're looking for you who want to work in a role where no two days are the same. You enjoy customer contact, like solving problems, and have the ability to create structure even when the pace is high. We are now seeking a business travel consultant for our team. Here you will become part of a stable and well-established operation where personal service, long-term customer relationships, and close collaboration are at the center. At the same time, you will work in an industry that is constantly evolving through digitalization, new technical solutions, and changing travel patterns. Business travel in Umeå has strong local roots and close relationships with its customers, while the operation is part of a larger organization with national reach and resources. Do you want to help shape the future of business travel together with us? Then we look forward to your application. For those who have previously worked in the travel industry, this role offers a stable and long-term work environment with strong team spirit. About the Role As a business travel consultant, you work closely with corporate customers and help them with everything from booking and administration to advice on smart and efficient travel arrangements. One day you help a customer quickly rebook a trip due to changed circumstances. The next day you work on more complex travel arrangements where service, structure, and problem-solving are crucial. You work with, among other things: Booking flights, hotels, trains, and rental cars Rebookings and changed travel circumstances Customer dialogue and consultation Administration and follow-up Work in multiple booking and business systems in parallel The role involves many contact points and suits you if you enjoy collaborating, communicating, and building trust through dialogue with both customers and colleagues. To thrive in the role, you need to appreciate work where several matters often proceed simultaneously and where conditions can change quickly throughout the day. Therefore, you will thrive at At NEX Travel, you become part of an experienced and conscientious team where collaboration, knowledge sharing, and helpfulness are a natural part of everyday life. We offer, among other things: Hybrid work up to two days per week Reduced working hours (ATK) Collective agreement via Unionen Internal activities and social community Opportunity for relocation support to northern Sweden A stable operation with strong local roots and long-term customer relationships Here you work in an environment where high pace and strong service orientation are combined with sustainable work practices and balance over time. We are looking for you who have Requirements Experience in customer service, booking, or other service-intensive operations Good experience with customer contact and administration Very good Swedish in speech and writing Good English in speech and writing Good system experience and ability to work in multiple systems in parallel Ability to work structured at a high pace with several parallel matters simultaneously Meritorious Experience from the business travel industry or business travel Experience with GDS systems, preferably Amadeus Experience with Amadeus graphical interface, Linkon, or similar booking systems Experience with corporate customers and work based on travel policies Experience with hybrid or remote work in team environments Who Are You? For you to thrive in the role, we believe that you: Are solution-oriented and flexible Enjoy customer contact and relationship building Work structured even at high pace Have high service orientation and good prioritization ability Appreciate collaboration and an unpretentious team climate Are stress-resistant You like variety, take responsibility for your work, and thrive in an environment where people help each other and work closely together as a team. About NEX Travel is one of northern Sweden's largest business travel agencies with headquarters in Luleå and operations at several locations in northern Sweden. The company works with business travel, travel administration, and customized solutions for companies and organizations in both the private and public sectors. The company is part of Unlimited Travel Group and is on a continued development journey where digitalization, modern booking solutions, and customer experience are in focus. Other Information Placement location: Piteå, Luleå, Gällivare, or Umeå Scope: Full-time Employment type: Permanent employment Start: By agreement during Q3–Q4 2026 For more information: Contact Karin Rundgren, office manager Umeå - [email protected] or Tommy Norberg, office manager Norrbotten - [email protected] Selection and interviews are ongoing. Welcome with your application today!

Přehled

Typ

job

Stav

active

Viditelnost

public

Město

Umeå

Adresa

Kungsgatan 56

GPS

63.825390207472, 20.265104183567kopírovatotevřít v ▾

Email

[email protected]

Zobrazení

2

Publikováno

27. 5. 2026

Upraveno

21. 6. 2026

Parametry