Administrator for the Hearing Unit

REGION VÄSTMANLAND · plný úvazek

Västerås, Švédsko

We need to strengthen our team and are looking for a new colleague who wants to work broadly with administrative tasks. We offer independent work within your professional role alongside a pleasant group of colleagues. Does this sound interesting? Please continue reading and see if this is the job for you! Job Responsibilities The role includes various administrative tasks at the Hearing Unit. You will work daily with phone reception, which involves providing some guidance and receiving incoming calls. The role also includes handling messages via 1177.se, managing referrals and bookings in the Cosmic journal system, administration of waiting lists, and billing for hearing aids. Other administrative and related assignments at the unit may also be part of the position. As an administrator with us, you will be part of a multiprofessional team consisting of office staff, audiologists, doctors, social workers, sign language instructors, speech-language pathologists, educators, and hearing technicians. To help you settle in properly and feel confident in your work with us, we adapt the introduction based on your previous experience. About the Workplace The Hearing Unit is part of the Ear, Nose, and Throat Clinic. We have operations in Västerås, Köping, Sala, and Fagersta, located approximately one hour's travel from Uppsala, Stockholm, and Örebro. The Hearing Unit is a comprehensive resource for children, young people, and adults in the region with hearing impairment and deafness. Our services operate from a holistic perspective, covering everything from diagnostics, rehabilitation, habilitation, and technical hearing care. The Hearing Unit is located in new and beautiful facilities at Signalistgatan 6 in Västerås with approximately 40 employees from various professions. You are welcome to join a small work group with high expertise and good camaraderie. It is important to us that you feel well and enjoy your work, so we offer you: A tailored introduction to help you feel confident and secure in your professional role Opportunities for professional development through internal training, for example A workplace for different stages of life Free training at our fully equipped gym Wellness allowance of 3000 kr/year Read more about our benefits here: https://regionvastmanland.se/jobba-med-oss/dina-formaner/ Qualifications We are looking for someone with a completed upper secondary education or other post-secondary education in administration. For this position, we see that you have good experience from similar work such as office, reception, or other administrative roles. You also need to have good computer skills, experience with telephone guidance, and experience and knowledge of the Cosmic journal system. Knowledge within the hearing field is advantageous. Since the work involves meeting people with severe hearing loss, it is important that you can express yourself well and clearly in Swedish. We are looking for someone who is calm, attentive, and accommodating in your interactions with others. You are self-directed in your work, planning and prioritizing tasks efficiently. To thrive in the role, we see that you can easily adapt to new circumstances and maintain your focus on what matters, even in stressful situations. Since the work involves working in a team with others, we see that you have good collaboration skills. Employment Terms Fixed-term employment: full-time Working hours: Daytime Location: Västerås Start date: By agreement. We apply individual and differentiated salary setting. Application Welcome to submit your application by September 20, 2026. If you advance in the recruitment process, you will be invited to answer some video questions. After answering the video questions, you will be contacted if you move forward to an interview. Interviews are planned to take place on-site at the Hearing Unit. When you apply, please only attach your CV and, if available, relevant grades/certificates. You will also be asked to answer a number of questions as part of our selection assessment. We do not use cover letters in our recruitment process. Read more about the region's recruitment process and how to prepare a good CV here: https://regionvastmanland.se/jobba-med-oss/att-soka-jobb-i-region-vastmanland/ Interviews will be held on-site at the Hearing Center in Västerås week 42 on October 14 and October 16. Protected Personal Information If you have protected personal information, you should not apply through our recruitment system or via email. Instead, contact the recruiting manager or Recruitment Support at mailto:[email protected], who can inform you about how to submit your application securely. (Do not attach any personal information) About the Region If you want to learn more about what it is like to work with us, you can see more on the region's Instagram account: https://www.instagram.com/regionvastmanland/ We at Region Västmanland are responsible for healthcare and dental care for everyone living in the region. We also work with everything from public transportation and culture to business issues, education, and research. Together, we are 7,000 employees with 300 different professions at ten locations. We are in the midst of what affects people's lives. Every day. We are driven by creating a better society for everyone who lives and works here. We develop and find new solutions to meet people where they are. That is how we can live up to our stakeholders' and residents' high expectations. Together we make a difference. For real. We decline applications from those selling all kinds of recruitment services