Administrative Traffic and Parks Case Handler

Apply today. Colleagues tomorrow. Description Do you want a varied job where your decisions make a difference in citizens' daily lives? As a traffic and parks case handler with us, you'll have a key role in keeping our municipality safe, accessible, and pleasant. Here you'll combine authority administration and case management in a dynamic environment where no two days are alike. You'll become part of a welcoming and inclusive team. As a traffic and parks case handler, you'll support our street and traffic engineers as well as the parks manager with administrative tasks. You work with the entire process – from inquiries and applications to decisions and follow-up. You handle citizen questions and cases. The position focuses on traffic and street matters (approximately 60%), complemented by maintenance and supervision matters regarding our parks and green areas (approximately 40%). A developing and varied job in a supportive and engaged work group. With us, you'll have the opportunity to combine analysis and authority decisions with some practical presence in outdoor environments. Responsibilities Handle and manage cases concerning local traffic regulations (LTF), traffic arrangement plans (TA-plans), excavation permits, and exemptions, etc. Answer and manage cases in our case management system regarding street and park matters, handle and manage referrals regarding use of public spaces, and respond to neighbor consultations as well as answer questions from residents, business owners, and authorities in a service-oriented manner. Qualifications 3-year upper secondary education Relevant post-secondary education (e.g., as a traffic engineer, urban planner, vocational education within road/green maintenance) or equivalent experience that we consider equivalent. Experience with authority administration and case handling (meriting if you've previously worked with TA-plans and excavation permits). Good understanding of applicable legislation (such as the Administrative Code and traffic regulations). Good experience with digital tools, case management systems, and preferably GIS. Good ability to express yourself clearly in Swedish, both verbally and in writing. We're looking for someone who is confident in authority administration, likes order and organization, and enjoys interacting with people. You have the ability to explain rules and decisions in an educational way, even when disagreements arise. We're looking for someone who is structured, independent, and finds it easy to prioritize in your daily work. As a person, you're solution-oriented, service-minded, and have good communication skills that enable you to build strong relationships with colleagues, contractors, and municipality residents. You grow and are driven by helping citizens and learning more. We place great importance on personal qualities. Requirements A B-class driver's license is required so you can go out on inspections in the municipality. Mora Municipality Mora Municipality is all of us who work here. For us, it's natural to focus on the citizen/customer, be service-oriented, and treat everyone with respect. We take shared responsibility for operations, our own and others' work situations. When we face challenges and new circumstances, we do so with a positive attitude and together take initiative for development. Join us as we grow as people and as a municipality. Today and tomorrow. Read more about us here: Mora Municipality as an employer For applicants, we have the option to offer relocation assistance, see further Recruitment Slot If you are or have previously been employed by Mora Municipality, we will take internal references from your current or former manager if you become a candidate for employment. We value your privacy, read more about our handling of personal data here: Personal Data Handling. We decline all offers of advertising and recruitment assistance in connection with this ad.

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