Administrative Customer Support at Danske Finans

Are you a service-oriented person who thrives in an administrative role where you can be at the center of things? At Danske Finans, you'll become an important part of the Sales Support Fleet team, where you work closely with business customers and colleagues to ensure a smooth and professional customer experience. Here you'll have a varied role with significant responsibility, where collaboration, service, and attention to detail are in focus. About the position Sales Support Fleet is a specialist team within Danske Finans responsible for asset financing through leasing and installment plans for business customers. As administrative customer support, you'll be an important part of the team's daily operations. You'll primarily interact with business customers and bank colleagues via email and digital meetings, administer agreements, and ensure that contracts are handled correctly throughout the entire process. The role involves many contact points where you serve as a coordinating link between business customers and the bank's internal departments. In your role as administrative customer support, your main responsibilities will include: Handle incoming customer inquiries via email and digital customer meetings Administer and register leasing agreements and review contract documentation Collaborate with internal departments and international colleagues to ensure efficient processes Contribute to high service levels by following up on customer matters and working proactively based on customer needs Work across multiple systems and ensure high quality in administrative handling This is a full-time position with working hours Monday to Friday, 08:30–17:00. The position is a consulting assignment for six months via Adecco with excellent opportunities for extension. The work is conducted on-site at the office in Linköping, with an immediate start date desired. About you We're looking for someone with experience in administrative tasks who enjoys providing excellent service. You work in a structured manner, easily adapt to different systems, and communicate professionally in both Swedish and English, as you'll collaborate daily with both national and international colleagues. If you have post-secondary education, preferably in economics or another relevant field, that's a merit. Experience from service or sales-related roles is also a plus. As a person, you are careful, unpretentious, and proactive. You take responsibility for your work, have a business-oriented approach, and enjoy working in a role where you collaborate with many different contacts. You are curious, solution-oriented, and motivated by contributing to the team's success. Key requirements for the position: Previous experience with administrative work Good system knowledge and strong skills in Microsoft Office Fluent Swedish and English, both spoken and written We place great importance on personal suitability. About Danske Finans Danske Finans is Danske Bank's finance company business in Sweden and consists of a team of approximately 50 people. The company offers business customers financing for various assets through leasing and installment plans. A large part of the business involves fleet leasing, meaning companies finance multiple vehicles through leasing arrangements. Here you'll experience a dynamic and welcoming workplace where good collaboration and positive energy characterize the atmosphere among colleagues. Contact information If you have questions about the position or the process, please feel free to contact the responsible recruiter: Sofia Fahlén via [email protected] If you have questions regarding registration, please contact support via [email protected] NOTE - we do not accept applications via email. We look forward to receiving your application!

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