Account Manager at Cloudwiser – Develop Existing Customer Base

Job Description & Offer Are you interested in sales where the focus is on building long-term customer relationships, understanding your customers' operations, and identifying new business opportunities? Cloudwiser is now seeking an Account Manager to play a key role in growing business with our existing customers. Cloudwiser helps companies create smarter, more efficient, and better-connected operations through the right communication technology, service, and consulting. Over 500 companies have already chosen Cloudwiser as their expert partner in communication technology. As an Account Manager, you will be responsible for an existing customer portfolio where your mission is to develop the relationship and business over time. You work closely with your customers, understand their operations, and identify how Cloudwiser's various services can contribute to a simpler, more efficient, and more cost-effective daily operation. Cloudwiser offers a broad range of services including: • Telephony & Connectivity • AI Services • Case Management • Contact Center • Asset Management • Service Solutions You are not selling a single product or solution. Your task is to understand the customer's needs and see the bigger picture, then recommend and develop the right solutions together with the customer. As an Account Manager, you will, among other things: • Take responsibility for and develop relationships with existing customers • Identify new business opportunities within Cloudwiser's complete service portfolio • Conduct customer meetings and needs analyses • Work with upselling and development of existing agreements • Present and recommend solutions based on the customer's operations and needs • Take business from identified need through to proposal, negotiation, and contract • Collaborate with internal specialists to create the right solution for the customer • Follow up on customer relationships and work long-term with the customer's development Cloudwiser is an independent expert partner that compares various suppliers and technical solutions based on what actually best suits the customer. This means that as a salesperson, you have a broad portfolio to work with and the opportunity to create solutions based on customer needs rather than being locked into a specific operator or platform. We are a tight-knit team with a strong winning culture. Many of us have a background in sports, and this is evident in our daily work as pace, engagement, competition, and teamwork are a natural part of our culture. We Offer • An existing customer portfolio with great opportunities to grow the business • A broad and modern range of communication technology services • The opportunity to work advisorially and long-term with your customers • An attractive salary model with fixed base salary, commission, and bonus • Short decision-making processes and great opportunities to make an impact • A company in development with high ambitions • A committed team with high drive and strong teamwork • Travel, activities, and a positive company culture Candidate Profile We are looking for a relationship-building, business-driven salesperson who enjoys developing existing customers. You are curious about your customers' operations and have the ability to see opportunities beyond the solution the customer is using today. You thrive with your own customer responsibility and are accustomed to independently driving your business forward. At the same time, you don't need to be a technical specialist in all aspects of Cloudwiser's offering. What matters is that you have an interest in technology, understand the customer's needs, and can get help from the right internal expertise when designing the solution. We would like to see that you: • Have experience with B2B sales and own customer responsibility • Have worked with developing and creating upsells with existing customers • Are experienced in driving sales processes from needs analysis to proposal and contract • Have a commercial and advisory approach • Have an interest in technology and digital solutions • Are self-driven, proactive, and results-oriented • Are skilled at building trust and long-term relationships Experience from, for example, telecom, IT, SaaS, communication technology, or other technology-related services is a plus. As a person, you are social, curious, and business-oriented. You like to create results but understand that really good sales are built on trust and long-term relationships. You see opportunities, take initiative, and enjoy being the person customers turn to when their business develops and new needs arise. Other Information Start: By agreement Scope: Full-time and permanent Location: Central Gothenburg or Täby, Stockholm PerformIQ – recruitment of personnel with qualities from sports/association activities – is our partner, and we refer any questions about the position to Recruitment Consultant Mattias Söderberg at phone number 072-157 27 76 or [email protected] We welcome your application today!

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